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Get a Quote for Your Support Needs

Growth

Advanced

Enterprise

TEAM SIZE

COMPLEXITY

COVERAGE

LANGUAGES

HUMAN CAPITAL DEVELOPMENT

MULTICHANNEL SUPPORT

CRM SELECTION & SETUP

INTEGRATION PLAN

TALENT ACQUISITION

ANALYTICS PLAN

SERVICE DELIVERY MANAGEMENT

PROJECT DOCUMENTATION

CONTINUOUS IMPROVEMENT

QUALITY MANAGEMENT

BACKUP

1-15 Talents

L1, L2, L3

3+

Up to 16/7

Shared hiring team

Shared Manager

Shared / Dedicated SDM

Basic

Basic

PRO

Extended

Shared / Dedicated SDM

Shared / Dedicated Manager

Shared hiring team

Any

5+

L1,L2,L3

5-25 Talents

Enterprise

Extended

Shared / Dedicated Manager

Dedicated hiring team

Any

5+

L1,L2,L3

30+ Talents

Shared / Dedicated SDM

Cosutmer Service & Tech support

Growth

Advanced

Enterprise

TEAM SIZE

COMPLEXITY

RESPONSE TIME

PAGES

SEO OPTIMIZATION

SECURITY MONITORING

UPTIME MONITORING

ANALYTICS PLAN

PROJECT DOCUMENTATION

BACKUP

1-3 Talents

Basic

3+

Up to 16/7

Basic (uptime alerts)

Standard (uptime and downtime reports)

Any

5+

Intermediate

3-6

Advanced (proactive alerts and SLA monitoring)

Any

10+

Advanced/Custom

10+ Talents

Website Services & Maintenance

Basic SEO setup

Basic (monthly scans)

Basic

Basic

Weekly

Intermediate (on-page SEO)

Standard (weekly scans)

Detailed

Standard analytics with monthly traffic

Daily

Advanced (full on-page and off-page SEO)

Advanced (daily monitoring, threat protection)

Comprehensive

Weekly insights

Real-time backups

Project Launch Plan

Starting the Project

In 1-3 Days

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Sign up

Kickoff Meeting

In 13-20 Days

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Meet
Candidates

1-2 week

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Training 

in 1 month

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Launch

Get a Quote

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  • Can you provide remote support?
    Yes, we specialize in offering remote IT support for companies globally, ensuring quick and efficient issue resolution
  • Do you offer 24/7 support?
    Yes, we provide around-the-clock support to ensure your business operations run smoothly without interruptions
  • How do you handle data security and confidentiality?
    We follow strict data protection protocols to ensure your information is secure and confidential at all times
  • Can you help with website design and SEO optimization?
    Absolutely! We offer complete website design, development, and SEO services to improve your online presence
  • What is your pricing model?
    Our pricing is flexible and tailored to your needs, offering both flat-rate and pay-as-you-go options.
  • Can you manage my company’s entire IT infrastructure?
    Yes, we offer end-to-end IT management, including monitoring, maintenance, and support for your entire system
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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