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Small Business Services

Small Business

Optimize your call center operations by outsourcing entirely or during peak hours. Reduce wait times and dropped calls while boosting customer satisfaction and conversion rates.

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What’s the cost of outsourcing a call center?

Discover

Let’s chat to find the right services for you!

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Inbound Call Center

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BPO Call Center

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Inbound Sales Call Center

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Tech Support Call Center

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24/7 Call Center

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Live Answering

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Virtual Call Center

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B2B Call Center

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On-Call Services

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Pre-Sales Call Center

Features

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Personalized caller greetings with tailored scripts

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Crafting custom answering solutions

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Ensuring lightning-fast call response times

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Recording calls for seamless review and training

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Offering Tier 1 to Tier 3 support levels

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Building and maintaining an up-to-date knowledge base

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Conducting customer satisfaction surveys for insights

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Delivering regular, detailed QA reports

20+ businesses worldwide have already chosen SD IT Services for exceptional solutions!

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Custom Solutions

We adapt our services to meet your unique needs.

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Advanced Tools

We use the latest technology to enhance support efficiency.

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Dedicated Professionals

Our skilled teams are committed to delivering seamless support for your business.

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Proven Expertise

Years of experience delivering reliable, top-tier service.

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Always Available

24/7 support, every day of the year, including holidays.

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Young Energy

From the world’s youngest country, we bring fresh ideas and innovation.

Why Choose SD IT Services

Let us know your requirements and we'll create a tailored pricing plan that fits your business perfectly.

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How it Works

Follow the integration roadmap to scale quickly.​

You are here

Now

In 24 hours

In 1 week

In 2 Weeks

Select a package to get started.

We'll contact you to help personalize your ideal plan.

Sign up for our service and verify your details.

Seamless integrations with any setup.

In 30 Days

LAUNCH: Prepay for the first month, and we'll go LIVE.

From Any Channel...

Your customers can connect through any channel they choose...

Email
in-app
Chat
VoIP
Whatsapp
...any channel
Facebook

...to any integration

...we support all major CRMs or build custom integrations tailored to you.

CRM

Services Catalog

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Answering

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Email

Telemarketing

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Appointment Scheduling​

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Help Desk

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Virtual Receptionist

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Back Office

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Call Center

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Live Chat

Pick up the best services:

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Let's Chat

Let us know about the challenges you're facing with customer support, and we'll design a personalized solution just for you.

Live Chat Support
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Get Your Quote

You are:
CEO
Head of Support
Associate/Manger
Total number of requests per month:
<499
500-999
1000-4999
5000-9999
>10 000
Don't know/We haven't launched yet
Togetherness
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